HTH Professional Pool Treatment
  • Products
    • Sanitise
    • Balance
    • Prevent & Cure
    • Clean
  • Equipment
    • Feeders
    • Controllers
    • easiflo Eco
  • Support & Contact
    • Webinars
    • Troubleshooting
  • Where to Buy
  • Products in action
  • Videos
  • Private swimming pools and spas
  • Produits
    • Désinfecter
    • Equilibre
    • Prevention et curatifs
    • Nettoyer
  • Equipement
    • Systemes de dosage
    • Régulations
    • easiflo Eco
  • Services Support & Contact
    • Formations hth
    • Webinaires
    • Problemes-Solutions
    • Bibliothèque
  • Où trouver nos produits
  • Produits en action
  • Vidéos
  • Piscines et Spas privés
  • Produkte
    • Desinfektion
    • Gleichgewicht
    • Vorbeugung & Unterhaltung
    • Reinigung
  • Chlordosierer
  • Unterstützung
    • Webinare
    • Problemlösung
  • Verkaufsstellen
  • Produkte im Einsatz
  • private Schwimmbäder und Spas
  • Products
    • Sanitise
    • Balance
    • Prevent & Cure
    • Clean
  • Equipment
    • Feeders
    • Controllers
    • easiflo Eco
  • Support & Contact
    • Webinars
    • Troubleshooting
  • Where to Buy
  • Products in action
  • Videos
  • Private swimming pools and spas
  • Produits
    • Désinfecter
    • Equilibre
    • Prevention et curatifs
    • Nettoyer
  • Equipement
    • Systemes de dosage
    • Régulations
    • easiflo Eco
  • Services Support & Contact
    • Formations hth
    • Webinaires
    • Problemes-Solutions
    • Bibliothèque
  • Où trouver nos produits
  • Produits en action
  • Vidéos
  • Piscines et Spas privés
  • Produkte
    • Desinfektion
    • Gleichgewicht
    • Vorbeugung & Unterhaltung
    • Reinigung
  • Chlordosierer
  • Unterstützung
    • Webinare
    • Problemlösung
  • Verkaufsstellen
  • Produkte im Einsatz
  • private Schwimmbäder und Spas
Technical and Customer

Support

Support Services

Behind an outstanding product is an outstanding back up team, we offer comprehensive support to all our hth® public pool operators, distributors and approved installer companies. Our Technical Service Teams are water treatment specialists (some are former pool managers) with considerable experience of both hth® products and pool water management.
Support can include:
  • Dedicated technical advice by phone, email or a personal visit (where available)
  • Site surveys and plant room audits (where available)
  • Certificated product training including storage and handling of pool chemicals, water testing and plant room operation
  • Registered trainers covering site specific courses on pool water management
  • Training and Webinars on how to operate your pool to the industry best practice guidelines and how to implement European standards
Webinars & Replays
Webinars & Replays
Troubleshooting
Troubleshooting & FAQ
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Local Support

We have manufacturing sites, sales offices and technical teams all over the world. By submitting the form opposite we can direct your enquiry to the the appropriate contact. Alternatively visit the Where to Buy page for a direct sales contact for your region.
Where to Buy
We have teams based in several countries which cover various regions:

United Kingdom
Innovative Water Care UK Ltd.
The Studios, Colorado Way,
Castleford, West Yorkshire WF10 4TA

Tel: +44 (0)1924 792 909

France
Innovative Water Care Europe
Z.I. La Boitardière, Chemin du Roi, 37400 Amboise, France
​Tel: +33 2 47 23 43 00

Plus operations in the USA - visit pulsarsystems.net

TRAININGS

A program of free online training modules, called webinars, is now available.
And, if you did not had the time to attend on of the session, replays are also available.
CliCK Here to access the webinars page

IN CASE OF CHEMICAL EMERGENCY

Call the National Chemical Emergency Centre on
​+44 (0)1235 239 670 or call your national emergency service.

    Contact us

    We welcome all enquiries regarding our products and services and aim to respond to all questions as quickly as possible.
    By submitting your data through this form, you confirm that you are above the age of 18, that you have read and understood the Privacy Policy, and that you agree to the collection, use and processing of your Personal Information by Lonza in accordance with said policy. http://www.hth-pro.com/privacy-policy.html
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BECOME A DISTRIBUTOR

If you are interested in becoming a distributor of hth® products, please contact us to discuss further. We can provide a variety of marketing literature to support your sales teams.
Privacy Policy 
​Legal Disclaimer 
​​Contact Us 
Politique de confidentialité​
Mentions Légales ​
Nous Contacter
Datenschutzbestimmungen
Rechtliche Hinweise 
Kontakt
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​©2019 Innovative Water Care, LLC. All rights reserved.

In case of chemical emergency call the National Chemical Emergency Centre on +44 (0)1235 239 670 or contact your national emergency service