Technical and Customer
Behind an outstanding product is an outstanding back up team, we offer comprehensive support to all our hth® public pool operators, distributors and approved installer companies. Our Technical Service Teams are water treatment specialists (some are former pool managers) with considerable experience of both hth® products and pool water management.
Support can include:
We have manufacturing sites, sales offices and technical teams all over the world. By submitting the form opposite we can direct your enquiry to the the appropriate contact. Alternatively visit the Where to Buy page for a direct sales contact for your region.
We have teams based in several countries which cover various regions:
Arch Chemicals Ltd (Lonza)
Wheldon Road, Castleford, West Yorkshire, WF10 2JT
Tel: +44 (0)1977 714000
Arch Water Products France (Lonza)
Z.I. La Boitardière, Chemin du Roi, 37400 Amboise, France
Tel: +33 2 47 23 43 00
Lonza Cologne GmbH, Nattermannallee 1, DE-50829 Köln
Tel: + 49 221 99 1990
Paseo de Gracia, 110, 7º 2ª, ES-08008 Barcelona
Tel +34 93 238 54 60
Plus operations in the USA - visit pulsarsystems.net
IN CASE OF CHEMICAL EMERGENCY
Call the National Chemical Emergency Centre on
+44 (0)1235 239 670 or call your national emergency service.
The Pool Professional's Manual
If you are a Pool Manager you may be interested in our comprehensive technical reference guide to swimming pool management which includes information about water treatment chemicals, pool water testing, pool maintenance and much more. This publication is for professional use and is not available on-line, contact us for more details.